About Venkata Poornachandra rao Prabhalaveedu
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Academic Level Degree Bachelor
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Age 33 - 37 Years
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Salary 2505
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Gender Male
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Industry Banking
About me
A diligent, meticulous, and competent individual with 7 years of pioneering experience in Retail Banking Operations, Branch Operations, Revenue Generation, and Customer Service Management. Seeking to pursue a career in the upper echelons of an esteemed organization, that calls for extremely high levels of leadership qualities and organizing abilities, with the goal of spearheading banking operations to enhance the company’s profitability, productivity, and reputation.
Education
- 2023 - 2023
Experience
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2020 - 2023
Canara Bank
Branch Manager
• Managed branch operations, including resource management, operational excellence, customer experience, technological advancement, relationship management, and people management. • Achieved revenue goals and business growth through effective customer service and increased sales of banking products. • Implemented new technologies and onboarded customers to enhance their banking experience. • Successfully resolved customer complaints by actively listening to their issues and providing appropriate solutions. • Contributed to branch business growth from 380 crores rupees to 504 crores rupees
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2019 - 2020
Canara Bank
Branch Head
• Headed branch operations, overseeing loan sanctioning, loan recovery, fraud identification, compliance, and overall branch operations. • Promoted banking products, including accounts, term deposits, mortgages, and cross-selling. • Successfully identified and closed a 7-year-old fraud loan after thorough investigation. • Effectively managed branch operations during the peak of the Covid-19 first wave, meeting targets without any issues. • Received recognition from senior management for outstanding performance during the challenging period of Covid-19
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2015 - 2019
Canara Bank
Assistant Manager
• Assisted the branch head in day-to-day branch operations, customer relationship management, loan processing, loan appraisal, risk mitigation, and debt recovery. • Specialized in handling crop or farm loans, loans for agriculture-related activities such as animal rearing loans, machinery loans, and mortgage loans. • Successfully improved business from 75 crores rupees to 110 crores rupees through effective sales strategies and relationship building. • Received cash incentives from top management for reducing bad loans below the threshold for two consecutive years. • Promoted to the Manager role due to outstanding performance. • Received commendation for consistently achieving high customer satisfaction ratings through effective customer relationship management